Thank heavens for my iPhone's backup

Well, the less than a year old laptop had a catastrophic failure Saturday night. I tried running the internal tools that HP includes with the laptop overnight on Saturday to no avail. Called tech support on Sunday and after a very frustrating time talking to someone telling them that I've already done all of this, they said to escalate the problem someone would have to call me back.

Not cool

So I called them back today and got a slightly more helpful person that was having me run different diagnostics (I do learn something at least when I call these people) but I had to go to go have lunch.

While I was gone someone from the higher level tech support called me, and when I called her back she was MUCH more helpful. The diagnostic on both the hard drive and RAM passed, which were my first guesses on what was wrong so she's sending me the packaging so I can send them the laptop. After they get it it should be "7 to 10 business days" to get it fixed, which actually isn't completely obnoxious.

This is why I have everything important on my desktop, and I"m going to back it up again on my external hard drive in a moment. Thankfully all of my contacts etc are on my iPhone, installing iTunes on this desktop right now actually. It would have sucked to have lost everything there.

So I'm suddenly not portable for a bit, which means most likely not going to make it to AZ again this month. It's kind of scary sometimes how much we depend on our portability, at least I do.

I need to hang out here anyway, this is my one month 'off' and it's just going to get hard as hell from here on out. Nice break =)